Gratos questions and answers
Gratos knows the people you care about, and helps you show it. It is an AI gifting assistant that buys real gifts from real stores, and only after you approve the exact total. Here are short answers to the questions people ask most, each with a link to the full page.
Updated
What is Gratos?
Gratos is an assistant for sending physical gifts to the people you care about, and to the clients you look after. Tell it who the gift is for, and it finds something real from a real store, shows you the full price, and places the order only when you approve. About Gratos.
Is there an app that buys gifts for you?
Yes. Gratos buys the gift from the store for you after you approve it, and the store ships it to the person. Gratos for iPhone is coming to the App Store, and Gratos also works on the web and by text. Gratos for iPhone.
How much does Gratos cost?
Is it safe to let an AI buy things for me?
Gratos buys nothing until you approve the exact total, and stops before paying if the checkout total differs by more than 3 cents (Terms, §3.5). Gratos never sees your card number. Your card is saved as a card-network token, and each purchase uses its own one-time code (a cryptogram). Trust.
Does Gratos send gifts by itself?
Never without your approval. Gratos saves your people's dates and shows what's coming up, and it buys a gift only after you approve its exact total. How it works.
Does Gratos mark up prices?
No. Gratos shows the retailer's own price and does not change it. Some retailers may pay Gratos a commission, and what a retailer pays us never affects which gifts we show you (How Gratos buys).
Who ships the gift?
The store does. Gratos places the order on the store's own website, and returns follow the store's own policy (Terms, §3.6).
How do I send a gift without their address?
Gratos gives you a link to send them, and they fill in their address. It's saved to their page for this gift and the next. Send a gift without their address.
How does Gratos work for teams?
Ask Gratos for any one person, or run a campaign: Gratos suggests a gift for each person from what's saved about them, or you choose one. You review the list and approve the campaign's total. Gratos can draft each card message. Workspaces have owner, admin and member roles, and account budgets show spend and warn when a campaign goes over. Gratos for teams.
Can I approve gifts from Slack?
Yes. Teams can ask, start a campaign and approve or cancel with a button in Slack, as well as in the app and by text. Slack app.
Where is Gratos available?
In the United States only, for adults. Gratos is available by invitation while we add merchants city by city.
Questions
- Can I cancel a gift?
Yes, until Gratos starts paying for it. After that it is the store’s order (Terms, §3.5a).
- Can I send a gift to a child?
Send it to an adult, such as the child's parent. Every recipient on Gratos is an adult.
- Does Gratos sell my data or train AI on it?
No. We do not sell your information, and we do not use your information or your recipients' information to train AI models.
- How do I contact Gratos?
Email support@gratos.ai for help with a gift, or hello@gratos.ai for anything else.
- Can I use Gratos with my AI agent?
Sign your agent in to your Gratos account, or have it text Gratos, and it can look for gifts and get them ready for you. Gratos stops before every purchase for approval of the exact total, so you decide what gets bought.
- Can I use Gratos by text?
Yes, for people in the US, by invitation. Link your phone in the app, then text Gratos like you'd text a friend to ask for a gift, update a person or check an order's status. To approve a gift, reply "yes" and finish the payment step through the link Gratos texts you. Gratos by text.